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Upcoming Trends in Unified Communication – Cloud and Mobility

Social media, pervasive videos, open source applications, SIP trunking, HD video quality, collaborative workspaces, virtual offices environments and Voice 2.0 are expected to shape the future landscape of the UC platform.

Author: Thosino Weven
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With communication systems evolving rapidly, there are a few trends that are expected by industry experts. It is known that unified communication (UC) is the future of audio and web conferencing, because of its collaborative nature and how it streamlines business communications. There are also other factors that are considered vital for the growth of UC systems, such as cloud solutions and mobile gadgets, which are extensively used in countries like Hong Kong. Both cater to specific audience segments, and expectations are high to deliver best-in-class audio and video conferencing solutions in the coming decade.

The cloud platform is defined as “standardised IT capability, including services, software and infrastructure, delivered through the Internet in a pay-per-use, self-service mode”. It holds great importance for any unified communication system that runs on the Internet. Cloud-as-a-service will enable companies to leverage conventional premises-based services as well as Web 2.0 technology simultaneously, and cost effectively. Through this solution, commercial businesses will not need to buy expensive hardware or train personnel to manage web conferencing and video streaming services. The cloud will also be instrumental in simplifying the unified communication environment and the process of setting up calls, enhancing employees’ overall productivity.

Cloud based systems will render sophisticated desktop features that optimise a user’s experience from desktop audio and video conferencing solutions. Since organisations are apprehensive about new technologies, systems that are simple in nature are preferred over those which are complex. In this regard, cloud based solutions are most suitable as the products are easy to install. Additionally, users who are travelling or based in remote locations can remain updated with the status of associates’ current geographical location, personal preferences and recent activities.

Mobility is expected to be one of the biggest changes in tomorrow’s unified communication solutions. Laptops already allow users to communicate over a high speed internet connection while travelling. However, the future belongs to Smartphones and tablet computers, and both these gadgets are expected to deliver excellent conferencing and video streaming services.

The fact that many developers are creating applications especially for mobile devices should come as no surprise to anyone. Mobility coupled with unified communication solution will allow users to carry out core business functions even when they are out of office. They can also make use of the most advanced enterprise level, unified communication system applications that have been customised for mobile devices.

Furthermore, they will enjoy unified video, voice and text messaging and be able to contact associates who are online irrespective of the devices they are using.

Social media, pervasive videos, open source applications, SIP trunking, HD video quality, collaborative workspaces, virtual offices environments and Voice 2.0 are expected to shape the future landscape of the UC platform.

About Author

Thosino weven is an experienced writer having more than 10 years of experience in writing articles on various topics such as video conferencing solutions, unified communication system etc.

Article Source: http://www.1888articles.com/author-thosino-weven-42957.html

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