The Twelve Steps To Starting Your Non-Medical Home Care Business Article

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The Twelve Steps to Starting Your Non-Medical Home Care Business

Lays out 12 steps to starting a successful Non Medical Home Care Business.

Author: Michael J. Gultz Mba

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1. Set up your business entity

Consult with an attorney and a CPA

Select your business name carefully to position your company for the future

Select the most appropriate business entity for your personal situation (Sole proprietor, Partnership, Limited Liability Company, S Corporation, C Corporation)

Register your business with the Secretary of State in your state

2. Set up your financial systems

Set up a business checking account

Set up a business savings account (You’ll want to put aside savings every month to pay your quarterly tax deposits)

Put enough money aside to operate for three months without any income

Obtain a Federal Employer Identification Number (EIN) from the IRS (IRS form SS-4. www.irs.gov/smallbiz)

Set up a credit card merchant account

Set up a computerized accounting system. (We can suggest QuickBooks by Intuit)

3. Develop your Private Duty Home Care Business Plan

Write a detailed plan of how you will start, operate, and grow your business. (A business plan format is available in the New Directions Business Process Policy & Procedure Manual.)

4. Acquire the appropriate licenses, registrations, and insurance

Obtain a city or county business license

Obtain a sales tax license (if required in your state)

Obtain a home care license. Approximately 23 states require that non-medical home care companies be licensed. Private Duty Today conducts ongoing research to learn about the latest licensing requirements. Here is a list of the most recent state home care company licensing requirements. You can also check with your state home care association for the most recent licensing requirements in your state. Here are links to State Home Care Associations.

Register with your state Department of Revenue (In some states, you can register online. Go to www.state..us)

Register with your state unemployment service

Purchase workers compensation insurance

Purchase business liability insurance

Purchase fire insurance on your office, contents, and valuable papers (even if you are working out of your home initially)

5. Set up your office systems

Intake process

Scheduling process

Client care documentation and record keeping

Employee records

Payroll process

Billing and collection process

(Many of the forms you will need to operate your business are found in the New Directions Business Process Policy & Procedure Manual)

6. Prepare your Private Duty Home Care Policies and Procedures

You can write your own policies and procedures, or your can purchase a policy and procedure manual that you can customize to your company. (Private Duty Today is the exclusive distributor for the New Directions Business Process Policy & Procedure Manual, published by Private Duty Solutions. It is the first, the largest, and the most comprehensive policy and procedure manual in the industry)

7. Develop and implement your caregiver recruiting and retention plan

There are several valuable resources available to help you hire and keep your caregivers:

E-Manual – “Strategic Staffing: Finding and Keeping the Employees you Need in Home Care.”

Audio CD – “22 Tips to Find and Keep Non-Medical Caregivers.”

8. Develop and implement your sales and marketing plan

There are several valuable resources available to help you design and implement your sales & marketing plan:

E-Manual – “The Magic is in the Mix: The Top Ten Techniques of Highly Effective Home Care Marketers.”

Paperback Book – “Get Ready, Get Set, Go Go Go: A Marketing Primer for Home Health Care Professionals.”

Audio CD Series –

“The Leading Home Care Private Duty Teleseminar Series.”

“The Leading Home Care Relationship Selling Teleseminar Series.”

“The Leading Home Care Marketing Teleseminar Series.”

9. Recruit and hire your office staff

10. Make sales calls. Make more sales calls. Make many more sales calls

There are several valuable tools to help you develop your selling skills:

E-Manual & CD– “Increase your Income Selling to Bank Trust Officers and Other Trusted Advisors.”

CD – “Sitting on the Sofa with the Customer: Selling Private Duty Home Care.”

CD – NPDA Private Duty Series of 4 CDs

11. Admit your first client. Celebrate your success.

Throw a party. You’ve worked hard. Take a few minutes to celebrate your first success

12. Grow your business.

Now it’s time to take your new company to the next level. You’ll want to continually add new features and revise old plans and processes to take your company into the future.

Add a computerized scheduling and billing system

Offer ancillary products and services such as Emergency Response Systems.

Set up an employee referral program so that your current caregivers can help you find additional staff

Increase your investment in sales and marketing to bring in more client inquiries and referrals

Consider joining the National Private Duty Association … the only national trade association specifically for non-medical home care companies.

About Author

Michael J. Gultz, MBA is a Small Business Coach, strategist, entrepreneur, speaker, and principal of Strategic Initiatives Coaching. He works with small business owners who are looking for strategies for success, want to move to excellence and Achieve profound breakthroughs. Michael is passionate, inspiring, enthusiastic and his contagious energy makes him fun to work with. He's a catalyst who brings out your answers, insights, thoughts and ideas. Michael believes in taking a simple and basic approach in order to locate the most efficient path to success.

For more information on Home Based Business Opportunities Contact:

Michael J. Gultz MBA
Strategic Initiatives Coaching
http://www.sicoaching.com
www.qualitycompanionship.com (Senior Home Care Biz Opp)
http://www.contemporarycash.net (Home Biz Opp)
mgultz@sicoaching.com
512-744-8209

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The Twelve Steps to Starting Your Non-Medical Home Care Business