ISO 9001- Quality Management System Article

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ISO 9001- Quality Management System

DQS Certification India is one of the leading global providers of Management Systems Certification Services. We offer a broad portfolio of ISO Certification Services within management system certification in India and worldwide.

Author: Seowaleconsultant

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ISO 9000 family of standards relate to Quality Management Systems and are designed to help organizations ensure they meet the needs of customers and other stakeholders. The standards are published by ISO, the International Organization for Standardization.

ISO 9000 deals with the fundamentals of quality management systems including the eight management principles on which the family of standards is based. ISO 9001 deals with the requirements that organizations wishing to meet the standard have to fulfill.

Purpose of ISO 9001
Achieve the customer satisfaction with process performance for supplied product and services by defined frame work of responsible processes is the main objective of Quality Management Systems.
ISO 9001 is the generic and globally recognized standard providing assurance for the quality of goods and services in supplier-customer relations. It is applicable to any manufacturing or service organization irrespective of size & product or services supplied.

Benefits of ISO 9001
Implementing a quality management system will help you enhance customer satisfaction and improve internal processes. Certification to ISO 9001 demonstrates to potential customers your organization’s ability to meet their requirements and needs. The main key benefits are:

Provide & enhanced customer confidence and satisfaction, which in turn can lead to increased business opportunities

Ensures your products and services effectively meet customer and applicable statutory and regulatory requirements

Improved productivity and efficiency of process & people thus reduction in overall cost

Improved communications, morale and job satisfaction in employees

Provide frame work to measure your progress towards continual improvement of business performance creating a benchmark
Reduce dependencies of results on people and rather improve focus on processes

Helps improve your organizational performance
Focus on prevention of errors instead correction
A significant competitive advantage because customer companies require management system certification from suppliers and sub-contractors in order to conduct business with them.

Key features of ISO 9001
ISO 9001 Standard is based on eight Quality Management principles which are basically fundamentals to good business practices and help organizations focus on goal orientation, systematic management and continual improvement of performance:

Customer focus (leads to customer satisfaction & exceed expectations)
Leadership (provide direction to organization)
Involvement of people (use of full skill/ resources)
Process approach (management of activities as process for higher output)
System approach to management (management of interrelationship of independent process)
Continual improvement (A permanent objective to achieve next set goal)
Fact based decision-making (decision based on the correct information)
Mutually beneficial supplier relationships (your business partner in your growth)

About Author

DQS Certification India Private Limited, a Delhi Quality Services initiative for Corporate Excellence since 1994 is an Authorized Transition Partner with SEI (Software Engineering Institute), Carnegie Mellon University (CMU), Pittsburgh, USA to provide CMMI® Assessment and Training Services also known as CMMI® Product Suite Services.

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