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Enhance Your Business by Hiring a Virtual Receptionist |
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Rather than struggle with balancing your business tasks and answering your phones yourself, consider using a Virtual Receptionist. Utilizing a Virtual Receptionist will help you increase productivity, reduce stress, project a positive business image, and save money. |
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| Author: Marty Imes |
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Small business owners are often multitaskers. Besides conducting day to day operations such as fixing a broken air conditioner, administering an in-house x-ray, or planning a corporate retreat, small business owners are often responsible for a myriad of administrative tasks, such as bookkeeping and general office maintenance. With so many important business tasks to complete, providing excellent customer service can sometimes prove challenging! If you are a small business owner or manager, one way to enhance your customer service while increasing productivity, reducing stress, projecting a positive business image, and saving money is to utilize a Virtual Receptionist.
A Virtual Receptionist offers all of the benefits of having a personal, on-site receptionist at a fraction of the cost. From a remote location, a Virtual Receptionist will answer your phones with a customized greeting, screen, announce, and transfer your calls at anytime and to anywhere. In addition to answering and transferring your calls, a Virtual Receptionist will also take your callers messages, offer voice mail, provide important information (such as address, office hours, fax number, etc.), schedule appointments, place orders, and dispatch emergencies.
A Virtual Receptionist can:
Increase your productivity by:
Answering your business calls on a full-time, part-time of back up basis. Having a Virtual Receptionist answer your calls allows you to focus on running your business. Rather than answering phones throughout the day, you are able to invest your time and energy in building your business
By ensuring you receive only the calls you want. Avoid wasting valuable time and energy speaking with telemarketers or solicitors. A Virtual Receptionist will screen your calls according to your instructions, so you are available for the calls that matter most.
Quickly and seamlessly notifying you of urgent matters. Whether you are on a job site locally or across the globe, a Virtual Receptionist can reach you quickly for important matters thus allowing you to handle business when and where you want.
Reduce stress by:
Eliminating the needs to hire, train, and retain an in-house receptionist. A Virtual Receptionist never calls out sick, never takes a vacation and is available around the clock- even on weekends or holidays.
Ensuring your peace of mind. Whether you are on a job site, in a meeting, out to lunch, gone for the day or enjoying a holiday- your business calls will be handled in a courteous and professional manner.
Providing real-time message delivery. Messages can be delivered via fax, email, mobile phone, text message, pager, voice mail or any form that works well for you- daily or in real time. Prompt message delivery ensures you receive your important messages when and how you want them.
Project a positive image for your business by:
Having a real, live person available to assist your callers. In a world filled with voice mail, automated attendants, and impersonal service, your customers will appreciate and value the personal attention they receive from speaking with a live, caring professional who is willing and able to help.
Providing courteous and professional customer service. A Virtual Receptionist will make a great first impression by answering your calls with a smile and thoughtfully assisting your callers.
Being available around the clock. Calls dont always come in during business hours. Prospective clients or customers are more likely to leave a message with a live, caring Receptionist than a voice mail or answering machine.
Save money by:
Reducing the expense of hiring a full-time Receptionist. By hiring a Virtual Receptionist you can eliminate employee turnover and increase reliability while reducing your payroll expense, payroll taxes, benefits, and paid time off.
Paying for time worked. By utilizing a Virtual Receptionist you pay for the time in which the Virtual Receptionist handles your calls rather than the time between them.
Adding staff without stretching your budget. For a fraction of the cost of hiring an in-house receptionist, an entire team of Virtual Receptionists can work for you.
Rather than struggle with balancing your business tasks and answering your phones yourself, consider using a Virtual Receptionist. Utilizing a Virtual Receptionist will help you increase productivity, reduce stress, project a positive business image, and save money while setting yourself free to focus on growing your business.
If your office could use an extra hand answering your phones and projecting a positive image, consider the monthly Virtual Receptionist services of Advantage Answering Plus. Based in San Luis Obispo since 1992, Advantage Answering Plus has customized plans available to meet your individual needs and the needs of your business. Let our team of smart, friendly and professional Virtual Receptionists enhance your business today! For more visit us online at www.advantage-plus.com or for more information and a free proposal and consultation, call Marty at 800.549.8282.
About Author
I enjoy working. I enjoy communicating with others, coaching, networking, and I enjoy being part of that human machinery that helps business thrive and grow.
I find it a pleasure to share my business experience with others - and am happy to do so, especially when it helps others grow their own businesses.
With many years growing up in the answering service industry, I have been through much technological change, and have seen workforce skills and values change - which has served as a gift in keeping me flexible and ready for new challenges at all times.
Specialties:
Communication solutions, business methods, enhancing and projecting a positive business image for our clients while providing them with freedom and peace of mind.
Article Source:
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