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Beware The Repair

One of the worst experiences any customer of a hotel has is staying at the hotel when it is being renovated.

Author: Rory Siems

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Can I check in advance if the hotel is being renovated?
Moat hotels will not let your travel agent know that the hotel is being renovated. Hotels are commercial enterprises that need to have a minimum number of rooms occupied to survive.

Will the hotel give me a room away from the noise of construction?
The hotel will promise to give you a room away from the renovation site. You are likely to know about the renovation only when you arrive at the hotel and this will mean that if the hotel is fully booked you will be expected to put up with the noise. Worse still some hotels will give you a room away from the renovation site but you may find that you are near the work entrance. You may have to suffer the coming and going of workers, their equipment, even forklifts.

Does it matter if the hotel promises to keep the renovation hours only at daytime?
It may matter. If you get sick during the day and have to stay hotel bound, the continuous construction noise will only serve to make you worse.
Why don’t hotels close their enterprise when renovating their building?
Hotels are competitive enterprises. Their renovation programs are carried out to better themselves as against other hotels. For the same reason, they believe occupancy is money. Unoccupied rooms mean lower profits. Hotels therefore normally renovate floor by floor and take it for granted that construction noise is somehow part of the customer’s hotel experience.

All hotel guests wish that they can beware of repairs but it is the unfortunate truth that by the time the guests know about the repair it is too late.

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